Conflict Management If you are breathing, you have seen conflict in one or more areas of your life. If you got out of bed this morning, you are going to need to address it, manage it, and get something out of the situation. To start to improve our relationships, first, discover the strengths and weaknesses of your conflict management style as you work on techniques to transform character flaws & understand options. Practical Communication Tips The way we express what we “need to say” can help our listener receive the point as we intended, or can obscure the entire message. When emotions rise, defensiveness and stonewalling often follow, leading to a frustrating downward spiral of contempt and criticism. To improve the relationships, the conflict must receive legitimate attention, and each side needs practical tips for everyday interactions, whether at work or in the home, with the shared goal of better communication. Identifying Anger and Avoidance Do you fear potential conflict & avoid situations or people as a result? Avoidance is often the path of least resistance, but also entrenches these hesitant parties in destructive patterns. If your productivity and relationships need a boost, this interactive seminar can help you to understand interpersonal conflict, to develop a cooperative style of speaking, to know what questions to ask (or not!), as well as to learn strategies for addressing difficult behavior. Team Building and Group Dynamics This offering is a process designed to develop team leaders and increase your work groups’ ability to work together. Training is based on building interpersonal skills, and industry-specific content may also be added to reflect the goals of your company or to expand the team’s knowledge of the business or industry, as provided by collaborative presentations. DJS may work in concert with more than one department to incorporate company policies and/or information into these workshops. Diversity Works! and Why Take an introspective look at individual biases and cross-cultural differences. Explore how to manage perceptions, reframe gender roles and stereotypes, as well as recognize personal prejudice and appreciate the impact diversity has in your organization. Fundamentals of Negotiation Study & learn proven strategy for mutually acceptable agreements in all levels of negotiation. Learn how to stay in control under pressure, as well as diffuse anger & hostility, in order to reach agreements in tough negotiations. Helicopter Parents & How To Navigate With different extremes from neglect to helicopter parenting, child-centered professionals need practical options to solve disputes and manage the parents’ interaction or interference with the child’s school, the courts, or counselors. Your business can provide strategies for addressing these individuals in targeted workshops for teachers, counselors, and other care providers. With the shared goal of promoting the child’s development, parents & professionals are not working against each other, but towards a common good. In order to support one another, both must realize this is a team effort. For parents’ groups, this topic / presentation can be customized to focus on awareness and self-management.